Privacy Policy

This Privacy Policy explains how AVG Educational Trust, which runs Arumug Velayutha Ganapathy Vidyalaya Matriculation Higher Secondary School(“AVG Vidyalaya”, “we”, “us”), collects and uses personal information submitted through this website. It is written to align with India's Digital Personal Data Protection Act, 2023 (the “DPDP Act”). We are the data fiduciary for the information described below.

What we collect

The only personal information this website collects is what you voluntarily enter into an enquiry or callback form. That is:

• Parent / guardian name
• Mobile number
• Email address (optional)
• The class you are enquiring about (optional)
• The page or context the enquiry came from (e.g. “campus visit”), recorded automatically so our team can respond appropriately

We keep a record of your enquiry, including the date and the consent you gave at the time of submission, so that we can demonstrate that consent if asked. We do not run advertising trackers and do not buy or sell personal data.

Why we collect it and the legal basis

We use this information solely to respond to your admissions enquiry: to call or email you back, share fee or scholarship details, schedule a campus visit, and follow up about the admission of your child. Our legal basis is your consent, given via the tick box on the form. You may withdraw that consent at any time (see “Your rights” below); withdrawing it is as easy as giving it.

Children's data

Enquiries are made by a parent or guardian, not by a child. We ask only for the parent's contact details and, at most, the class a child is applying for. We do not solicit a child's personal information through this website. By submitting the form you confirm you are the parent or lawful guardian making the enquiry. Any further information needed for an actual admission is collected separately, offline, through the school office.

Who can see your information

Submitted enquiries are stored in our internal admissions system, which is accessible only to authorised school staff over an authenticated, role-restricted connection. We share your information with one category of external processor:

• Resend, our transactional email provider, used only to deliver the acknowledgement and follow-up emails related to your enquiry.

We may also disclose information where required by law or a valid order of a court or authority in India.

How long we keep it

We retain enquiry records for up to 36months from your last contact with us, after which un-converted enquiries are deleted. If your child is admitted, relevant details move into the school's student records, which are governed separately. You can ask us to erase your enquiry sooner at any time.

How we protect it

• All traffic to this website and our admissions system is encrypted over HTTPS.
• The admissions system sits behind authenticated, role-based access for school staff only.
• The database is not exposed to the public internet.
• Submitted form fields are validated and length-capped to guard against abuse.

No system is perfectly secure, but we take reasonable technical and organisational measures appropriate to the sensitivity of the data we hold.

Your rights

As a data principal under the DPDP Act, you may ask us to:

• tell you what personal information of yours we hold and how it is processed;
• correct or update inaccurate or incomplete information;
• erase your enquiry and its associated records; and
• withdraw the consent you gave at submission.

To exercise any of these, contact our Grievance Officer at contact@avgschool.com. We will respond within a reasonable period. You also have the right to register a grievance with us before approaching the Data Protection Board of India.

Grievance Officer

Grievance Officer, AVG Educational Trust
No. 12/10, E.V.R. Periyar Road, Kovilambakkam, Chennai – 600 129
Email: contact@avgschool.com
Phone: (044) 22680260

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top reflects the latest version.